Terms & Conditions

We provide services to you subject to the notices, terms, and conditions set forth in this agreement. Besides, you will obey the rules, guidelines, policies, terms, and conditions applicable to such services before you use them. We reserve the right to change this site and these terms and conditions at any time.

Before proceeding, please read this agreement because accessing, browsing, or otherwise using the Site indicates your agreement to all the terms and conditions in this agreement.

You shall not upload, distribute, or otherwise publish through this Site any Content, information, or other material that (a) includes any bugs, viruses, worms, trap doors, Trojan horses, or other harmful code or properties; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, discriminatory, or could give rise to any civil or criminal liability under the laws of the U.S. or the laws of any other country that may apply; or (c)violates or infringes upon the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person. thebamboohaat.com may give you an account identification and password to enable you to access and use certain portions of this Site. Each time you use a password or identification, you are deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this agreement, and thebamboohaat.com has no obligation to investigate the source of any such access or use of the Site.

Use of Site

By accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older. If you are under 18 years old please use this Site only under the supervision of a parent or legal guardian. Subject to the terms and conditions of this agreement, hereby grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site by displaying it on your Internet browser only for the purpose of shopping and not for any commercial use or use on behalf of any third party, except as explicitly permitted by thebamboohaat.com in advance. Any violation of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Our trademarks, service marks and copyright

Unless explicitly permitted by our company in advance, all materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business. We reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if we believe that customer conduct violates applicable laws or is harmful to our interests. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly permitted by our company in writing.

You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify thebamboohaat.com of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security to support@thebamboohaat.com.

Shipping Information

We ship internationally through our chosen shipping center. Any order placed during weekdays, i.e. Monday to Friday before 16:00 India local time will be shipped within 5-7 days, except if it’s a Saturday or Sunday or a public holiday. It usually takes 45-60 business days from the shipping date for an order to arrive at the destination. If you do not receive your order within the period as explained above, please send a message to support@thebambohaat.com, specifying your order number, order date, amount paid and we will check the status and respond to you asap.

All orders are shipped from our warehouse, located in China and may be subject to import duties, taxes, and/or tariffs as imposed by the country the product is being imported to. Customers are responsible to pay import duties and taxes incurred by customs when the product reaches the country of destination. thebamboohaat.com is not responsible for any duties, taxes, and/or tariffs incurred by the importation of products.

thebamboohaat.com is required by law to declare full value (purchase price) of the product on any waybills or customs documentation. We can not declare a lower value on your package than the purchase price that you paid. Thank you for your understanding.

If you have any questions about our Shipping Policy, please send a message to support@thebamboohaat.com.


We do not sell our customer list to any third party. You can order with the assurance that you will not receive junk mailings or phone calls from us or other sources!

Paypal performs collection and processing of all credit card and Paypal payments. We do not store any financial information about our customers on our servers.

Modification of Terms

These Terms and Conditions and Privacy Policy may be modified from time to time. You should therefore read these Terms and Conditions before you place any order.


thebamboohaat.com may terminate or suspend your access to all or part of the site, without notice, for any conduct that thebamboohaat, in its sole discretion, believes is in violation of any applicable law or is harmful to thebamboohaat.com or a third party.


thebamboohaat.com may deliver notices to you by means of electronic mail, a general notice on thebamboohaat.com.

These Terms and Conditions shall be governed by and construed in accordance with the laws of Gurgaon, Haryana, India. You irrevocably agree that the courts of Gurgaon region shall have exclusive jurisdiction in relation to any claim or dispute concerning or arising from these Terms and Conditions.